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SMTP Traffic doesn't work through VS to non-local real server

 

Information

 

Summary:

SMTP traffic doesn't work through the Virtual Service but works direct to the real server from a machine on the same network as the Virtual Service.

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: SMTP

Question/Problem Description:

SMTP traffic doesn't work through the VS but works direct to the real server from a machine on the same network as the VS.

Running a pcap shows a SYN from the LoadMaster to the real server with no response. 

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause: Investigating the firewall shows traffic being blocked for a policy violation.
Resolution:

Open the firewall policy to permit traffic coming from the virtual service IP to the real server.

Workaround:  
Notes:  

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