SMTP Traffic doesn't work through VS to non-local real server
Information
| Summary: |
SMTP traffic doesn't work through the Virtual Service(VS) but works direct to the real server from a machine on the same network as the Virtual Service. |
| Environment: |
Product: LoadMaster Version: Any Platform: Any Application: SMTP |
| Question/Problem Description: |
SMTP traffic doesn't work through the VS but works direct to the real server from a machine on the same network as the VS. Running a pcap shows a SYN from the LoadMaster to the real server with no response. |
| Steps to Reproduce: | |
| Error Message: | |
| Defect Number: | |
| Enhancement Number: | |
| Cause: | Investigating the firewall shows traffic being blocked for a policy violation. |
| Resolution: |
Open the firewall policy to permit traffic coming from the virtual service IP to the real server. |
| Workaround: | |
| Notes: |
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