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Backup methods supported on the LoadMaster

 

Information

 

Summary:

Using a Snap shots of virtual LoadMaster (LM) as a backup method for the configuration is not supported and can cause disk corruption. Please use a different method for backing up the Virtual LoadMaster (VLM)

Environment:

Product: LoadMaster

Version: Any

Platform: Virtual

Application: Any

Question/Problem Description:

After restoring the snapshot of a Virtual LoadMaster disc corruption can be observed on the unit.

Steps to Reproduce: Restore a LoadMaster backup using a snapshot from the virtual environment such as a hypervisor.
Error Message:  
Defect Number:  
Enhancement Number:

 

Cause:

Snapshots of VLM is not supported, see the following link for more information:

https://support.kemptechnologies.com/hc/en-us/articles/115005542103-Taking-Snapshots-of-Virtual-LoadMasters

 

 

Resolution:

Please use one of the following methods when attempting to create a backup of a LoadMaster.

 

Manual Backup

To create a manual backup file go to:

System configuration -> System Administration -> Backup/Restore -> Create Backup File

 

Manual backup of the certificates

Backup the certs under

Certificates & Security -> Backup/Restore certs -> Certificate backup

Put in a password for the certs and confirm it -> Create Backup file

 

Backup via API on web browser

https://bal:<yourbalpassword>@<yourkempIP>/access/backup

 

Backup via powershell:

set-executionpolicy Unrestricted

Import-Module -Name c:\KEMP\powershell\Kemp.LoadBalancer.Powershell.psd1 -Verbose

Import-Module -Name c:\KEMP\powershell\Kemp.LoadBalancer.Powershell.psm1 -Verbose

 

Initialize-LoadBalancer -Address <yourKempIP> -LBPort 443 -Credential "bal" -Verbose

 

Backup-LoadBalancer -Path c:\KEMP\backup.file

 

Github for KEMP  powershell:

https://github.com/KEMPtechnologies/powershell-sdk-vnext

 

Via KEMP 360 Central:

https://kemptechnologies.com/kemp360-central-download/

Deployment guide

https://support.kemptechnologies.com/hc/en-us/articles/360005562311

 

or via automated backups on the device itself to FTP/SCP:

https://support.kemptechnologies.com/hc/en-us/articles/115003833706-Backup-and-Restore#MadCap_TOC_5_1

Workaround:  
Notes:

Note on LoadMaster API:

RESTful API – Kemp Support (kemptechnologies.com)

Note on LoadMaster Powershell:

PowerShell – Kemp Support (kemptechnologies.com)


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