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"Select a Certificate" pops up when trying to access the Web Interface

 

Information

 

Summary:

When trying to get to the WUI (Web User Interface) a pop-up comes up asking to chose the certificate.  This does not apply and once user selects "cancel," they are then able to get to the login page.

 

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:

How to make the Certificate prompt go away and not come up.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause: Configuration in the LoadMaster that must be adjusted.
Resolution:
  • Due to a default setting within the LoadMaster.  
  • Get rid of this by going to: Certificates & Security > Remote Access > There is a setting for "Admin Login Method."  If this is currently set to "password or client certificate," use the drop down to switch that to "password only access."  Once that is done, user should be able to get to the Login screen without having to deal with that pop-up anymore.
  • CertPopUp__1_.PNG
Workaround:  
Notes:  

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