Remote Desktop Web Access with ESP not working for MAC/IOS users.
When using Edge Security Pack (ESP) for Remote Desktop Web Access (RDweb), MAC/IOS users are unable to connect.
Product: Load Master
Platform: MAC or IOS
Application: ESP, RDweb
When using ESP for RDweb, MAC/IOS users are unable to connect.
|Steps to Reproduce:|
|Error Message:||Error code 0x03000008|
|Cause:||RDweb needs the same internal and external FQDN to be used.|
|Resolution:||Create rule to rewrite the internal location header to the external location header|
Create a response rule for the location header as follows and assign it under the advanced properties of the Virtual Service as a response rule.
To create the rule go to: Rules & Checking --> Content Rules --> Create New
Rule Name: Location_rewrite
To add the rule to the RDweb virtual service go to:
Original Setup Doc for ESP on RDweb