RAID information without iDrac access
Information
| Summary: |
How to check the status of RAID without access to iDrac |
| Environment: |
Product: Flowmon Collector, Flowmon PRO Probes Version: All Platform: HW |
| Question/Problem Description: |
If I don't have access to the iDrac console and I can not generate a TSR log to confirm the HW issue with disks or raid controller. How can I check the status of these parts? |
| Steps to Reproduce: | |
| Error Message: | The RAID status on the Dashboard in FCC is degraded. |
| Defect Number: | |
| Enhancement Number: | |
| Cause: | |
| Resolution: |
It is possible to generate TSR logs via SSH in Flowmon OS under the "flowmon" user with the following commands: sudo /opt/dell/srvadmin/sbin/racadm supportassist accepteula sudo /opt/dell/srvadmin/sbin/racadm supportassist collect -f /home/flowmon/tsr_logs.zip If you can not generate DELL TSR logs, you can send us raid_status.txt to confirm an issue with disks or raid controller. |
| Workaround: |
To check the status of the RAID on the HW appliance you can use the attached package. After installing this package, in /home/flowmon directory will be file raid_status.txt In this file is all information about disks and the raid controller. |
| Notes: | Link for download package: https://nextcloud.flowmon.com/index.php/s/iEPcARwNSgyk2rb |