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RAID information without iDrac access





How to check the status of RAID without access to iDrac


Product: Flowmon Collector, Flowmon PRO Probes

Version: All

Platform: HW

Question/Problem Description:

If I don't have access to the iDrac console and I can not generate a TSR log to confirm the HW issue with disks or raid controller. How can I check the status of these parts?

Steps to Reproduce:  
Error Message: The RAID status on the Dashboard in FCC is degraded.
Defect Number:  
Enhancement Number:  

It is possible to generate TSR logs via SSH in Flowmon OS under the "flowmon" user with the following commands:

sudo /opt/dell/srvadmin/sbin/racadm supportassist accepteula
sudo /opt/dell/srvadmin/sbin/racadm supportassist collect -f /home/flowmon/

If you can not generate DELL TSR logs, you can send us raid_status.txt to confirm an issue with disks or raid controller.


To check the status of the RAID on the HW appliance you can use the attached package.

After installing this package, in /home/flowmon directory will be file raid_status.txt

In this file is all information about disks and the raid controller.

Notes: Link for download package:

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