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Admin Login Methods Grayed Out

 

Information

 

Summary:

Want to change what is currently set, but Admin Login Methods is grayed Out

Environment:

Product: LoadMaster

Version: Any

Platform: Any

Application: Any

Question/Problem Description:
  • Attempting to change the Admin Login Method under Certificates & Security > Remote Access from Password Only to Password or Client Certificate, however all other options in this drop down are grayed out (screenshot attached for reference).
  • Kemp_Remote_Access_Options.png
Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause: No "Pre-Auth Click Through Banner" set
Resolution:
  • This can be set by navigating to Certificates & Security > Admin WUI Access > Pre-Auth Click Through Banner. Once this is populated, you should be able to set a different Admin Login Method.
  • pre-auth.PNG
Workaround:  
Notes:  

Comments