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Delete or Change Lets Encrypt Credentials or Account

 

Information

 

Summary:

Cannot Change or Delete Lets Encrypt Account

Environment:

Product: Load Master

Version: any

Platform: any

Application: any

Question/Problem Description:

User has existing lets encrypt account on the LoadMaster (LM). There is a requirement to change the account or remove it.

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number: https://kemp.ideas.aha.io/ideas/KLM-I-1452
Cause: Once setup, the Lets Encrypt credentials cannot be changed by the user on the LM. The only way is to delete the entire configuration and start again.
Resolution:

Xroot to the LoadMaster.

 

Note: In order to get root access to the LM please contact the LoadMaster support team. Root access requires that a unique access code be generated by a support engineer to ensure secure root access to the unit.

 

Then delete the Let's Encrypt account and other associated files with it by removing all files from the _ACME directory


"rm -f /one4net/cfg/_ACME*"

 

Once complete refresh the page on the LM and verify that a new user account can now be added.

Workaround:  
Notes:  

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