Delete or Change Lets Encrypt Credentials or Account
Information
| Summary: |
Cannot Change or Delete Lets Encrypt Account |
| Environment: |
Product: Load Master Version: any Platform: any Application: any |
| Question/Problem Description: |
User has existing lets encrypt account on the LoadMaster (LM). There is a requirement to change the account or remove it. |
| Steps to Reproduce: | |
| Error Message: | |
| Defect Number: | |
| Enhancement Number: | https://kemp.ideas.aha.io/ideas/KLM-I-1452 |
| Cause: | Once setup, the Lets Encrypt credentials cannot be changed by the user on the LM. The only way is to delete the entire configuration and start again. |
| Resolution: |
Xroot to the LoadMaster.
Note: In order to get root access to the LM please contact the LoadMaster support team. Root access requires that a unique access code be generated by a support engineer to ensure secure root access to the unit.
Then delete the Let's Encrypt account and other associated files with it by removing all files from the _ACME directory
Once complete refresh the page on the LM and verify that a new user account can now be added. |
| Workaround: | |
| Notes: |