Kemp Support, how can we help?

The latest application delivery knowledge and expertise at your fingertips.

How to perform Offline licensing on LoadMaster if client PC does not have access to Internet

 

Information

 

Summary:

Can I use an internet accessible workstation to download the license key and import to LM? Since the current LM using in a secure datacenter, no internet access for all unauthorized devices.

Environment:

Product:Loadmaster

Version:Any

Platform: Any

Application: Any

Question/Problem Description:

If my workstation accessing the kemp WUI has no internet connection, how do I perform a offline license update?

Steps to Reproduce:  
Error Message:  
Defect Number:  
Enhancement Number:  
Cause:  
Resolution:
  • You can perform the offline licensing method which KEMP do not need access to internet. Only your workstation accessing the kemp WUI will need internet access.
  • From the KEMP WUI, go to System configuration > system administration > license management > offline licensing > Copy the link from the Get license link.
  • Copy the link out from the LM, to your internet workstation. Get the offline license blob, save it to a text file.
  • Copy the license blob back into the kemp WUI.
  • Then license the kemp.
Workaround:

Alternatively, you can use the manual form to offline license the kemp here:

https://licensing.kemp.ax/offLine.php

Notes: https://support.kemptechnologies.com/hc/en-us/articles/6600409058061-LoadMaster-Licensing#MadCap_TOC_14_5

Was this article helpful?
1 out of 1 found this helpful

Comments