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Unable to upload huge >10MB file size to webapp

Updated: 

 

Information

 

Summary:

User unable to upload file (14MB size) to website behind the kemp.
Testing 1: From internal direct to real server (Able to upload)
Testing 2: From external via the virtual service on kemp, (Unable to upload)
Environment:

Product: Loadmaster

Version: 7.2.56.0 or earlier

Platform: Any

Application: Any web applications
Question/Problem Description:

 
Steps to Reproduce:  
Error Message: 2022-10-07T12:22:58+08:00 KEMP-LB wafd: [client x.x.x.x] ModSecurity: Request body (Content-Length) is larger than the configured limit (13107200). [hostname "x.x.x.x (egls IIS Services)"] [uri "/documentdeposit/store"] [unique_id "f6fb6bf6-aaf4-4eb1-abe1-2b5faef6bee2"]
Defect Number:  
Enhancement Number:  
Cause:

Firmware version before 7.2.57.0 maximum filesize allowed is 10MB

Firmware version 7.2.57.0 increased the limit to 50MB.
Resolution: Upgrade firmware to 7.2.57.0 or later to bypass this limitation.
Workaround: Upgrade firmware to 7.2.57.0 or later to bypass this limitation.
Notes:  

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