Attempt to retrieve Licensing Types Failed: Cannot verify KEMP Licensing service: Missing Cookie

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Hi,

I have received the above error. The vm is running on 2012 R2 and is the LB100 freeware. I have opened the licensing page on IE, Chrome each one returns the exact same error. I have set IE to accept all cookies and Chrome is not blocking. Any suggestions? Also I have green check marks, on everything else like Connection to Default GW, Connection to DNS, Resolve Licensing Server FQDN and Connection to Licensing Server: (128.136.6.60 - ok)

 

Any help would be appreciated.

 

 

3 comments

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Christian Scheller Official comment

Hi,

please try the procedure from another PC, maybe also from another network with direct internet connection.

 

Best regards

KEMP Customer Service

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Robin Bachmann

I'm encountering the same issue. LoadMaster and my PC are connected to the internet.
Any advices?

 

Thanks

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Robin Bachmann

Any Updates?