System has been killed: KillID is

0

Hello,

 

We are running a hyper-v server with a trial of kemp VLM. Someone by mistake deleted the VM from the hyper-v host. I created a new VM and added the existing disk as part of it.

 

It starts fine and gets me to the license portal. No matter which option i choose, i get an error:

 

online licensing: System has been killed: KillID is 

offline licensing and legacy licensing: invalid license

 

any ideas how to fix this?

 

Thanks!

1 comment

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Mark Deegan

Hello,

The licence is tied to the MAC address of ETH0. if the original disk is used this is going to cause issue. please re-deploy a new VLM from scratch making sure to use a new MAC address for the interface on ETH0.

best regards

Mark