KEMP 360 Adding Different Subnet

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Dear KEMP Team,

I have problem with adding KEMP load master into KEMP 360. My problem is when Management IP KEMP load master difference IP KEMP 360, I cannot adding KEMP load master into KEMP 360 but when I assign Management IP KEMP load master the same range IP KEMP 360 is working. please help to advice me. 

Thanks 

Chomroeun

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