Create KEMP ID
Reset your password
User with expired password should be able to get redirected to a page where there can change it.
When changing or updating a password, users will be directed to use services for ECP, the Exchange Control Panel. Within the older templates, these services are not connected so you may have authorization prompts.
One way to address this issue is to use our newest Exchange templates with the newest firmware. This version of our Exchange template will include shared sub service persistence and also configure the sub services in a slightly different manner.
If you are not able to upgrade your firmware, you can simply remove the ECP sub service and apply the ECP content rule to the OWA sub service. If you are using ESP please also update the allow virtual hosts field as well.
So this means. Update to Firmware V7.1-18b. Download the Exchange ESP Templates and create a new VS for HTTP/HTTPS with ESP. After that the user should be able to get redirected to a Website where he can Change the Password after the login.
Yes, if you follow the upgrade path or the VS modification process, either which should resolve your issue.
I forget to mention that we have an Exchange 2010 Sp3 enviroment.So does your answer apply for our enviroment to?
Just want to add a note regarding OWA and password change for Exchange 2013. The /ECP serves the "Exchange Admin Center" (EAC) wich is reachable if the /ecp-service is a subv-vs in the Exchange VIP. To get around this you can turn off the "Admin-gui" on the CAS but still have the Users option enabled so they can change their passwords.