ESP - Permitted Groups login issue


When a user tries to login to OWA via the Kemp SSO page and they are denied access due to not being in a permitted group the message says "Login Failed - Please make sure that your Username and Password are correct, and then try again." This message is potentially misleading to the user, should there not be a more suitable "Access Denied" type message? Is this message the expected behaviour and can it be changed?

1 comment

Christian Scheller

Hi Rob,

this is expected bahaviour, unfortunately. Since the Loadmaster is the intermediate handler of the credentials provided by the user, it cannot relay the same kind of response a server would give you in return. All it does is to receive a binary reply by means of either "Access allowed" or "Access denied". This is not a product based limitation.