Hi, I have two LM100 vms running in the same network. Both seem to be functioning fine, and initially licensed correctly. One started giving a popup about grace period ending in 29 days, and evidently it thinks it can't phone home. On the update license page it says "To update the license your LoadMaster must be connected to the Internet."
This is odd because it is properly connected, fully functional and actively load balancing. I logged into the console and did ping tests both by ip and by name and it has no trouble pinging external hosts.
Is there some reason it thinks it can't get to Kemp, when the other one on the same network can? Is there a way to further troubleshoot? The activation doesn't use any nonstandard ports, correct (not that one or the other of the units has different firewall rules applied to it)?