Can't license free edition

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 I'm testing it to load balance RDS servers, but there is no internet access from this subnet, except via a proxy server.

the LM can ping the licensing server, but unless I can enter an upstream proxy it cannot get out to the internet.

2 comments

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Mark Deegan

Hello Garetht,

You can either use offline licencing or online. If the online is unavailable due to a proxy connection you can use you computers browser to do the offline licence method. On the licence page drop down the list and choose offline licence. then click the blue hyper link that says "Get Licence". this will open a webpage where you can enter your KEMP ID and password and it will send a licence to your email. follow the instructions in the email to complete licensing. Please see attached screen shots.

regards

Mark

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henry.boyle

I too am having the same issue, our testing network is not connected to the internet and our proxy is controlled by a rather unuseful IT department! 

Mark mentioned that you should be able to select offline licensing from a dropdown but this doesn't seem to be available:

any help or ideas for getting this licensed/activated would be much appreciated

 

regards

 

Henry