Historical Graphs not loading

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When i go to the Historical Graph, i got the following screen after i assigned the services to it.

No graphs will load. If i take a look at the html source, i got this error:
rrdtool: error while loading shared libraries: libxml2.so.2: cannot open shared object file: No such file or directory

Does someone know how i can fix this?

8 comments

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Paul Crotty

Hello 

The issue that you have experienced is an issue with the firmware 7.1.34.1 and will be resolved in the next version 7.1.35.1 which is due for release in early August.

thanks

 

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Brechtel.Wancour

I did the update, but the only thing changed is that the broken image icon is disappeared. Still no graphs are showing up. 

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colin

I'm experiencing the same behaviour (7.1.35.0.13245.RELEASE)

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s.weide

You can add me to the list of people having this issue with version 7.1.35.0.13245.RELEASE.

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colin

Seems to be fixed in version 7.2.36.1.14063.RELEASE.

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noc


Did update from 7.1.34.1.12802.RELEASE.20160510-1755  to 7.2.36.2.14271.RELEASE.20161206-1920 and don't have the historical graph.

 

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dhafer.hammami

Same for me with 7.2.37.1.14531.RELEASE.20170201-0233

in the past it was working

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1
pascal.gabriel

Hello,

I have the same issue after upgraded to 7.2.37.1.14531.RELEASE.20170201-0233

It was working with the previous version...

But the support gave me a solution that solved the problem :

From the WUI, navigate to System Configuration --> Logging Options --> System log files --> Debug options.

Click the box with Reset Statistics counters. This will clear any previous stats but should also restart the process required.