No challenge response using Scurenvoy radius

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Hi,

I am trying to configure a login portal which authenticates users by using the Securenvoy radius server. This works well, when I login I receive a txt message from the radius server with the challenge response, however, the Kemp does not show the second (passphrase) prompt in which i can fill out the code in the txt message. Instead it says: Wrong username or password...

 

Is there a setting I need to make to enable this passphrase prompt? Or do I need to pass back data in a certain radius attribute? (if so, which attribute?)

this is the prompt I am talking about: https://kemptechnologies.com/files/assets/documentation-input/technical-notes/radiuschallenge/html_technical_note-radius_challenge_response/html_technical_note-radius_challenge_response.002.jpg

 

Thank you in advance for any assistance!

Regards,

Stanley

1 comment

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Mark Deegan

Hello Stanley,

you will need to create a SSO from our RADIUS drop down list and this should give a challenge response as follows

Reply-Message      root
Framed-Protocol    PPP
Service-Type          Framed

details are located here

https://support.kemptechnologies.com/hc/en-us/articles/203127169-RADIUS-Authentication-and-Authorization#_Toc456705417

regards

mark