I am trying to configure a login portal which authenticates users by using the Securenvoy radius server. This works well, when I login I receive a txt message from the radius server with the challenge response, however, the Kemp does not show the second (passphrase) prompt in which i can fill out the code in the txt message. Instead it says: Wrong username or password...
Is there a setting I need to make to enable this passphrase prompt? Or do I need to pass back data in a certain radius attribute? (if so, which attribute?)
this is the prompt I am talking about: https://kemptechnologies.com/files/assets/documentation-input/technical-notes/radiuschallenge/html_technical_note-radius_challenge_response/html_technical_note-radius_challenge_response.002.jpg
Thank you in advance for any assistance!