Daily or per transaction routing logs

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Recently we have received reports that some clients were routed to the wrong server which never happened before. I had looked up all log files from System Log Files option but couldn't find anything related to the date/time that the events occured. 

Is there a folder resides on the server which record all transactions?

Is there a list of IP ranges for each country so I can verify if those events were really incorrectly routed?

 

Regards,

Jacky

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