VMware Tools not running, how to start?

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Hi,

maybe someone has the same problem or a solution?

I'm running LM 7.1.35.7.16773.RELEASE.20181114-1129 on ESXi 6.7U1. ESXi tells me that vmware tools are installed but not running. I'm seeing vmtoolsd as an addon package listed inside LM.

Cause vmtoolsd isn't running Veeam backup fails with snapshot errors. I tried to reboot LM and seeing vmtoolsd loaded at startup, but vmtoolsd seems not to be running. Is there a way to check running processes or to start vmtoolsd manualy?

Kind regards,

Frank

2 comments

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mark

Hello Frank,

The Vmware tools are only for startup/shutdown/restart of the VLM.  The VLM does not support snapshotting and third party backup software. please use the inbuilt config backup from the WUI or the automated FTP backup tool or use the schedule tool in KEMP 360 Central to do configuration backups.

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Frank Zoechling

Hi mark,

thanks for your answer. I will exclude the VLM from Backup and use the way you suggested.

Kind regards,

Frank