Licensing Server Down?

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Trying to generate a license for the virtual loadmaster and the server cannot contact 52.166.52.190. Additionally, browsing to that ip via https://52.166.52.190 comes up with a 404 Not Found nginx/1.15.5. Offline licensing will not work as it comes back with a 181 error. 

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Nick Smylie Official comment

Hi @ciller411

That is indeed our old licensing server which is no longer in use actually.  Are you perhaps using an old image or did you just download this image?  If you are using a newly downloaded one, where did you download it from exactly?  I can dig into it for you.

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ciller411

This is the version I pulled down yesterday: LoadMaster-VLM-7.2.48.1.17992.RELEASE-VMware-VBox-OVF-FREE

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Nick Smylie

Hi.  Sorry I misspoke.  So it will still connect to the old server and it does return successful in the end.  I was also not able to ping but could telnet over 443 to it.  The problem is the error code 181.   I will look into that and get back to you.

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Nick Smylie

Hi.  So the company name entered is not valid for our systems.  If you let me know through here what a valid company name is, we can change it for you and you can try again.  Or if you want we can open up a new ticket through our support portal and do this a little bit more privately.  You can do it yourself right through the website you are on here.