Free VLM cant reach licensing server

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Hi all. So fro about 3 months my kemp free VLM has been working fine and now all of a sudden is cant connect to the licensing server.

I cant do offline license and nothing has changed on my side. Port 443 is allowed and everything.

What can I do?

4 comments

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aaksenov

Same problem. Any update?

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elmo heyns

@aaksenov - So basically in my scenario it was because I forgot to assign the free loadmaster hyper-v vm a static MAC address. when the host rebooted it assigned a new MAC to the VM and that is what caused this to happen. The KEMP server dont recognize the server making the call. 

My fix was to download a new free VLM. start it up and lucky I had backups of my previous VLM so i just restored the backups and made sure that i gave it a static MAC. 

You can make a post here and Kemp community support can give you the MAC that they have on their system but im not sure if that will work. 

That did not work for me. 

 

hope you come right 

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aaksenov

Thanks!

I restored also, and it works now. But now have additional 1 day for my case, problem still where.

MAC not changed from begining use it.

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kevin.f.flowers

I needed to move mine to another host and I just assigned the original mac to the  copied VM and it booted as if it was on the on the host.  This post made my transition perfect.