Can't change bal password

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Hi, I had to reset my bal password by logging into the console using pwreset and 1pwreset as the user and password. It reset the bal password to 1fourall but now when I try change that password it fails. It asks for the current password, then a new password twice but no matter what new password I use it says "Password not changed"

I am doing it properly, entering the current password when asked (1fourall) then the new password twice. No matter what I try it will not save the new password.

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Nick Smylie

Hi @thad.mccall

 

Are you using any special characters on the console?  Also right before it says password not changed do you see the error/message it throws?

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thad.mccall

Hi and thanks for the reply - I've tried it with and without special characters, short passwords, long passwords - nothing will work. There is no error message just a text box that says "Password Not Changed" then it goes back to the Local Administration menu.

 

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Nick Smylie

Hi,

Can you double check?  It may go away fast as I get something like this.

EDIT:  For instance if I enter mismatching passwords it quickly says they do not match and then I get the password not changed message on the screen.

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thad.mccall

I don't see that - it appears to accept the password - thinks about it for a few seconds, then says the password hasn't been changed.

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thad.mccall

My understanding is that when reset with pwreset user - if it isn't changed and you reboot it will revert to the old password. I might go that route as I think I found the original bal password. I'll update when I know - but I don't think that resolves this actual issue.